Application & Criteria

Whether your organization is small or large, is involved in service, manufacturing, education, health care, or is a non-profit the Criteria provide a valuable framework for assessing and measuring performance on a composite of key indicators of organizational performance: financial, operational, and customer satisfaction. The Criteria can help you align resources and achieve strategic goals.

Application Review

Applications are reviewed and evaluated by members of a trained Board of Examiners, in accordance with strict rules regarding conflict of interest, in a four-stage process: independent review and evaluation, consensus review and evaluation, site visits to Level 2 and Level 3 applicants, and the Judges' review and recommendations.

Feedback to Applicants

Each applicant receives a feedback report detailing their strengths and opportunities for improvement based on the Criteria for Performance Excellence.

This feedback report can be used as part of the organization's strategic planning processes and can help them to focus on their customers and improve productivity. The feedback report can provide a pathway for continuous improvement for the applicant.

Applications & Criteria

Download Applications(PDF)

• Examiner Application
• AQA Pre-Application
• Team Showcase Application

Download Criteria (PDF)

• Education Criteria for Performance Excellence
• Health Care Criteria for Performance Excellence
• Business Criteria for Performance Excellence

Workshops

Workshops are designed to help organizations understand the criteria and give tips on writing an application.
Registration Fee $175,
includes materials, breaks and lunch.

January 16, 2008

Location: Mobile, Alabama

January 23, 2008

Location: Birmingham, Alabama

To sign up for the workshop, receive information or to request a set of criteria and an application, contact:

Linda Vincent
Alabama Productivity Center
PO Box 870318
Tuscaloosa, Alabama 35487-0318
linda@proctr.cba.ua.edu
Phone: (205) 348-8956
Fax: (205) 348-9391